Last Updated: January 2026
ALevellers ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our educational platform.
Age Requirement: Our Service is intended for students aged 17 and above. Users under 18 must obtain parental or guardian consent before using ALevellers.
Account Information: Email address, first name, last name, district, and profile picture (optional).
Educational Data: Challenge responses, scores, rankings, performance statistics, and learning progress.
Technical Data: Device type, browser, IP address, and push notification tokens.
Analytics: We use PostHog to collect usage patterns, session data, and feature interactions to improve app experience and product development, including feature optimization, bug identification, and user behavior analysis.
We use your information to:
Public Data: Your first name, last name, profile picture, district, scores, and rankings are publicly visible on leaderboards.
Service Providers: We share data with trusted third-party providers (hosting, authentication, analytics including PostHog, payment processing) who are contractually obligated to protect your information.
Legal Requirements: We may disclose information when required by law or to protect our rights and users' safety.
Our platform may display third-party advertisements and content. While we strive to ensure age-appropriate content for students aged 17+, we are not responsible for third-party content, privacy practices, or data collection. We recommend reviewing third-party privacy policies independently.
Report inappropriate content to: [email protected]
We implement industry-standard security measures including encryption, access controls, and secure storage. However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
You have the right to:
Contact us at: [email protected] (we respond within 21 business days)
To delete your account, contact [email protected] with your account details. We will delete or anonymize your data within 21 business days. Some data may not be deleted if required for business decisions, app functionality, legal compliance, or legitimate business purposes, but will be anonymized so it cannot identify you personally. Leaderboard data may be anonymized to maintain historical integrity.
Our Service is designed exclusively for Advanced Level (AL) students and is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you are under 18, you must obtain parental or guardian consent before using our Service. Parents may contact us to review, correct, or delete their child's information.
Report underage accounts to: [email protected]
We may update this Policy at any time. We will notify you of material changes via email or in-app notice. Continued use after changes constitutes acceptance. Your information may be processed outside Sri Lanka with appropriate safeguards.
TO THE FULLEST EXTENT PERMITTED BY LAW, ALEVELLERS IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
For questions about this Privacy Policy or your data:
Email: [email protected]
Governing Law: This Privacy Policy is governed by the laws of Sri Lanka.
By using ALevellers, you acknowledge and agree to this Privacy Policy.